Services:
Results: Increased AOV by 10% Increase in LTV by 17% Increase in CVR from 1.23% to 2.13%
Project Outcome:
Results: Increased AOV by 10% Increase in LTV by 17% Increase in CVR from 1.23% to 2.13%
W&P had just gone through a branding refresh and additionally noticed a steep drop in conversion rates and AOV. They wanted to know why their conversion rates dropped off.
Through an in-depth sprint, I worked with the W&P marketing and web team to determine that navigation was causing an issue with low conversion rates. So we refreshed the branding of the site as well as the navigation.
With W&P’s new branding established I worked hard to integrate it into the site’s overall design and functionality. From the homepage’s hero section to the shop’s navigation and product cards, everything is true to the W&P brand. The brand identity is present in every page and module and our sustainable kitchen essentials are put front and center. We made sure to bring more lifestyle imagery across the product card to make a better impact across the site.
Because of W&P’s mission to do better for you and the planet, transparency is essential to the shopping experience we want to deliver. It’s important for customers to feel knowledgeable and informed about the products they’re purchasing, so we refreshed the navigation to use visual to showcase your best sellers visually while keeping a balanced and clean presentation.
From the start, we knew W&P's primary audience was most active on mobile and held the most opportunity for engagement. With each page, layout, and component created, we optimized for this mobile experience both in design and development
Every great brand needs the right ingredients to turn visitors into loyal customers. Whether you're optimizing your website for better performance or scaling your funnel to drive more sales, I’ll help you craft experiences that leave a lasting impression. Let’s cook up something extraordinary together.
Your recipe for a website that satisfies customers and boosts sales.
I offer:
CRO Roasts: Bite-sized, actionable insights to improve your site’s performance.
CRO Audit Reports: A full-course audit with fresh designs and net-new sections to keep customers coming back for seconds.
CRO Personal Chef Subscription: Ongoing support to turn your site into a high-converting machine that serves results on repeat.
Cook up irresistible experiences that turn browsers into loyal customers.
I offer:
Ad Creative Feast: Whip up scroll-stopping ad creative designs that pack a punch.
Bread and Butter Landing Page Intensive: Landing pages built to convert, because every great meal starts with the perfect base.
Click-Ready Emails: Sweet and savory emails that connect, convert, and boost AOV, LTV, and beyond.